Running an NDIS service or managing Specialist Disability Accommodation in Canberra means juggling compliance, participant wellbeing, and property standards at the same time. Cleaning and maintenance are two of the biggest recurring line items, and most providers end up managing separate contractors for each. That adds admin, adds invoices, and adds risk when something falls through the cracks.

The problem with split contractors

A cleaner who doesn't understand infection control standards. A handyman with no Working with Vulnerable People registration. A maintenance callout that takes two weeks because nobody owns the relationship. For providers supporting NDIS participants, this isn't just inconvenient. It affects compliance reporting and participant safety.

What Dustate handles for NDIS providers and SDA operators

Regular and one-off cleaning of shared and individual living spaces
Deep cleaning and sanitisation
Carpet steam cleaning
Hard floor scrubbing and polishing
Pressure washing and external cleaning
Window cleaning
Kitchen and bathroom cleaning
Disinfection services
Property maintenance and handyman repairs, including tiles, walls, doors, flooring, plumbing fixtures, and painting

One contractor, one contact, one invoice. If a property needs a clean this week and a door repaired next week, it's the same team and the same point of contact.

Compliance that matches your obligations

Dustate operates under Sresh Group Pty Ltd trading as Dustate, with the qualifications and screening that NDIS-related work requires.

$20 million public liability insurance
Certificate III in Individual Support (Disability)
NDIS Worker Orientation Certificate
Current Police Check
Working with Vulnerable People (WWVP) Registration
Fully immunised in accordance with NDIS requirements
First Aid and CPR
Hand Hygiene Certificate
Infection Prevention and Control Training
Safe Work Method Statements (SWMS) and SDS Chemical Register on every job

Every staff member sent to an NDIS site is screened and trained to the same standard. There's no separate B-team for disability-related work.

Why this matters for participants

Consistency matters for people who rely on routine and familiar environments. Having the same trained team return for cleaning and maintenance reduces disruption, and it means issues get reported and actioned by people who already know the property.